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May 26th, 2005

Ken’s Bug Reporting System

When I arrived at the office yesterday morning, I was greeted by the following message box.

Windows Update dialog with typo

Apparently our IT staff had applied some patches to my machine overnight and I needed to reboot. Fine. Whatever. I’m used to that with Windows. I’ve learned to accept that I occasionally have to waste 15 minutes of my day reconstructing my desktop after a reboot the I didn’t initiate.

What bothered me was the typo in the message box. Successfully is spelled with three Ss, not two. I noticed the typo ages ago and every time I see it I get more annoyed by it. When I saw it yesterday, I’d had enough. I decided I was going to do something about it.

So I went to the Microsoft Support site looking for somewhere that I could report a bug. I poked around on the website for a few minutes, but quickly gave up. This is a bug that is going to take a developer two minutes to fix. Why should I put more effort than that into reporting a bug?

I finally decided to report the bug here instead of Microsoft’s award-winning support site, in the hopes that some clueful Windows Update developer with a PubSub feed might happen by it and spend two minutes fixing it. Are you that developer? Please fix it.

Update: After PubSub founder, Bob Wyman, wondered whether anybody from Microsoft had seen this posting, Robert Scoble confirms that they have. Cool! It’s working!

Posted by Ken Dyck in Uncategorized

This entry was posted on Thursday, May 26th, 2005 at 12:38 pm and is filed under Uncategorized. You can follow any responses to this entry through the comments RSS 2.0 feed. You can leave a response, or trackback from your own site.

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